Company Testimonials

16 testimonials found - Page 1 of 2
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We have been in the rental market for over 5 years and Bright Residential is by far and away the best real estate agents we have dealt with. Bright Residential pride themselves on effective communication and we as tenants could not agree more. We moved into our current rental property in February of this year and experienced plumbing issues within the first two weeks. Andrew Colagiur and Daniel Lozina had a hands on approach to fixing these problems as quickly and as efficiently as they could. We would highly recommend Bright Residential for both property owners and tenants.

Lara - New South Head Road, Edgecliff - Tenant
29/07/2016

I have been fortunate enough to know Andrew and the Bright Residential team for the last five years and wanted to thank the team for all the extras that they add to their professional service on an ongoing basis. 

During my tenancy with Bright Residential, I have found the team extremely knowledgeable, professional and the team goes above and beyond the normal duties of a Real Estate Agent in a very competitive market.  I have been fortunate enough to have them respond immediately to 7am texts on a Saturday morning when I locked myself out and they opened the office for me and provide access to the spare keys and spared me the expense of dealing with locksmiths.  In addition, they have dealt with minor repairs and issues at the property immediately, with very little intrusion in our daily lives.    

Overall my dealings with the team have been a fantastic experience and I would highly recommend Andrew and the team at Bright Residential.  

Deanne - Lion Street, Randwick - Tenant
28/07/2016

I would like to take this opportunity to thank you and your staff for the way my Property In Sydney has been and is being looked after.

It is difficult for me living so many miles away in Brisbane to have to worry about any problem that may arise concerning my property.

Any problems have been completely taken over by you. I appreciate your efficiency in collecting and forwarding my rent on time every month and all paperwork pertaining to my tax is always on time.

For this I thank you and I look forward to our long relationship.

Tina - Carrington Road, Randwick - Landlord
26/07/2016

This is just a short note to thank you and the team at Bright Residential for the exceptional service we've received throughout the period you have managed our property on Regent Street, Redfern.

As you'd recall, we transferred our account from another local real estate agency because of our concerns about customer service and capacity for assistance. It's fair to say we've been amazed by the difference. 

We have found that you, Daniel and the team are always positive, proactive and available to us and never cease to go the extra mile in making sure things go smoothly. 

During this time we've had several turnovers of tenants, a variety of major and minor repairs, and most recently a protracted and complicated sale investigation where your agency proved vital in helping us navigate the aggressive approaches and always made sure we got a good result and felt comfortable with the process. 

We would recommend Bright Residential to any potential vendor, buyer or landlord based on your proven customer service record and outstanding, positive and friendly approach. Nothing is ever too much trouble. 

Davina & Josh - Regent Street, Redfern - Landlords
26/07/2016

Bright Residential are a small modern team who understand that rental properties aren't just investment assets but somebody's home. It seems crazy to have to say this in 2016 when 50% of people in Sydney choose to rent, BUT as tenants it's very rare and very much appreciated to have an agent who connects with us as people and professionals ourselves, rather than treating us like second class citizens. Consequently we also have a good relationship with our landlords and enjoy a well maintained property. Even the Bright team's tradesmen are a cut above! These factors make all the difference to us as tenants, giving us the peace of mind to plant some roots and create a home. We only wish Andrew was available to manage our own properties interstate as I'm certain those leases would have been far more enjoyable, for everyone involved. 

Danielle - Hollowforth Ave, Neutral Bay - Tenant
25/07/2016

Andrew Colagiuri and the Bright Residential team have been looking after my rental property since 2012. In this time I have been nothing but happy with the service provided to me as a customer.

The management of my apartment has not been straightforward. There has been major water and structural damage requiring replacement of the kitchen. This experience should have been quite stressful, but Andrew and the team took charge and made it as easy as it possibly could have been. They went out of their way to not only solve the problem but also connect me with legal and insurance professionals to ensure I could quickly move forward.

Hands down the best property professionals I have had the pleasure of dealing with. It has been an easy decision for me to recommend them to others in the past and I will continue to do so. 

Leah - Berwick Street, Coogee - Landlord
25/07/2016

I wanted to take this opportunity to thank you and your firm for the professional way in which you handled both the purchase and sale of the units on my behalf in Victoria Towers, 197 Castlereagh Street SYDNEY.

Your availability, professional approach and your keenness to keep me informed on progress throughout both the purchase and the sale we commendable.

Again, thank you for your assistance and best wishes for the year ahead.

Don Page MP – Member for Ballina
21/09/2011

My wife & I would like to take this opportunity to thank you for your “Excellent Customer Service” in assisting us to secure the above property.

In the past we have experienced many unethical practices of real estate agents and had much distrust in your profession.

However, through our dealings, you helped us to change our attitudes. Right for the onset you demonstrated fair, ethical, & professional behaviour.

At all times during the negotiations process you were fair and transparent. You answered our queries/request diligently & promptly.

In the end we were much happy to exchange contracts knowing that we could trust your professionalism.
We will definitely recommend your company to our friends & colleagues.

Once again thanks for your help & keep up the good work.

Robert Liu
21/09/2011

I would like to personally thank you for the effort you put in selling my terrace at 511 Bourke Street SURRY HILLS. I was especially impressed that you went well beyond organising the marketing and taking potential buyers through the house. Your recommendations on how best to present the house, along with organising trades people, cleaners and rental furniture made the selling process that much easier. Of course in the end the selling price is what it is all about, and I was pleasantly surprised when the house went for $50,000 above reserve at auction. I would have no hesitation in recommending you for anyone looking to sell their home.

Glenn Vassallo
21/09/2011

I wish to place on record with your company how pleased I was in dealing with Andrew Colagiuri for the sale of my sisters apartment in “Park Regis”.

Not only did Andrew negotiate a very satisfactory price, but he also arranged for a prompt settlement which greatly assisted the funds being available for the admitting of my sister in permanent aged care.
Andrews approach and manner were very professional and his explanations of the sale process were easily understood.

I Still associate with many of my boyhood and school friends on my visits some of whom own residential and business property in the CBD of Sydney. I will recommend they contact Andrew should I hear of any plans to sell property. I have spoken to many of them about my enjoyable experience with your company.

Peter Rice
21/09/2011

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